Issue with PKCS Imported Certificates and iOS Devices

Dimitrios Koliopanos 56 Reputation points
2024-09-27T10:17:55.4666667+00:00

Hello Community,

I have followed all the configuration steps to enroll PKCS Imported Certificates on our corporate pc with a third party provider and set up Intune connector for our iOS/Android Devices. Although it is successfully deployed, Android users can see their cert on Outlook, but iOS users cannot. The smime cert is visible under phone Settings->General->VPN & Management->See more details of management profile, but Company portal does not bring it as a notification to continue the set up. There are no errors on the profiles/policies, and installing the certificate manually works.

Has anyone else encountered this issue and found a solution?

We are using Device BYOD enrollment

Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
224 questions
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,893 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
941 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,053 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Philippe Levesque 5,796 Reputation points
    2024-09-27T15:27:42.7966667+00:00

    Does the notification are turned off ? It's listed as a possible factor if the enrollment don't complete its tasks in such deployment method.

    Users with enabled app notifications receive a prompt to return to the Company Portal app to complete the required device registration. Users with disabled app notifications aren't alerted to this requirement.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.