650 questions
Search on Skype for business 2016 with display name shows "No Match"
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mehdi adibi
1
Reputation point
When I search on Skype for business client 2016 do not show user, But if I search with sip address name for example ******@domain.com show the user.
Microsoft 365 and Office | Skype for Business | Windows
{count} votes
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mehdi adibi 1 Reputation point
2024-09-28T06:20:23.23+00:00 When I open the https://sfbpool.domain.com/abs/handler and enter my user and password return "Internal Server Error 500"
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JimmyYang-MSFT 58,646 Reputation points Moderator2024-09-30T09:53:12.7+00:00 If your search on Skype for Business 2016 shows "No Match" when using display names, there could be a few reasons for this issue. Here are some steps you can try to troubleshoot the problem:
- Ensure Correct Spelling: Double-check that you are typing the display name correctly.
- Verify User Availability: Make sure the user you are searching for is actually available and logged into Skype for Business.
- Refresh Contact List: Sometimes, refreshing your contact list can help. Try signing out and then signing back in to Skype for Business.
- Update Address Book: Your Skype for Business address book may need updating. You can manually force an address book update by going to the "Configuration Information" and clicking on "Refresh".
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JimmyYang-MSFT 58,646 Reputation points Moderator
2024-10-07T08:05:23.5166667+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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