work account deleted access can i see old emails

IniobongNkanga-8038 631 Reputation points
2024-09-28T11:39:29.4833333+00:00

Hello

Please i need your help on this issue.

We are having issue with work account deleted access can i see old emails.

Need help getting copies of old emails for a different 365 user account which was deleted..

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  1. NoOneCan 250 Reputation points
    2024-09-29T08:59:26.04+00:00

    Generally, if you delete an employee's account, the content in their OneDrive and Outlook is retained for 30 days. During that 30 days, however, you can restore the user's account, and gain access to their content. If you restore the user's account, the OneDrive and Outlook content will remain accessible to you even after 30 days.

    See https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/restore-user?view=o365-worldwide

    Note: If you have In-Place Hold enabled. An In-Place Hold preserves all mailbox content, including deleted items and original versions of modified items.

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  2. Xintao Qiao-MSFT 3,370 Reputation points Microsoft Vendor
    2024-09-30T01:56:00.34+00:00

    Hi, @IniobongNkanga-8038

    Yes, it is. NoOneCan provides valuable documentation.

    If the account was recently deleted (within the last 30 days), an administrator can recover it. This will also restore the user's mailbox.

    If the user's mailbox is still in the retention period, you might find the email in the Recoverable Items folder.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


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