Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
3,041 questions
The value of citation entity field 'citation.appearance.abstract' exceedsthe length limit. The maximum length is '480' characters
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM1%3C/text%3E%3C/svg%3E)
mcg-1164
0
Reputation points
Hi, i am working to create a teams chatbot for my organization to access SharePoint data, for that i am using azure cognitive search service and azure open AI. After testing the response in azure open AI studio i deployed to [a new teams app (review)], after opening the code in VS code and followed the suggestion given in readme.md page, when i debugging the code it's showing below error :
the same chatbot was working few days before, but now i am struggling to fix this issue.
Please help me to fix it. Thank you.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 7.000000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anish Gurjar 0 Reputation points2024-09-29T16:27:07.3666667+00:00 Getting the same error. Bot was working fine a few days ago.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
navba-MSFT 24,175 Reputation points Microsoft Employee2024-09-30T05:52:14.45+00:00 @mcg-1164 Welcome to Microsoft Q&A! Thanks for posting the question.
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Please note that we are aware of this issue. The Product owners are working in identifying the cause and providing the fix.
A workitem has been created internally to fix this. Currently there is no ETA for the fix. I will keep you posted.
In the meantime as a workaround, Could you please try to turn off the citations and check if that helps ? You can try to adjust your prompt to exclude citation generation. This can be done by altering the instructions given to the model. For example, you can explicitly instruct the model not to generate citations in your prompt and check if that helps.
Awaiting your reply.
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Anish Gurjar 0 Reputation points
2024-09-30T12:19:48.0966667+00:00 @navba-MSFT Hi, how can I turn the citations off? I have a bot in production. There isn't an option in the documentation that shows how to turn the citations off.
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navba-MSFT 24,175 Reputation points Microsoft Employee
2024-09-30T12:50:25.08+00:00 @Anish Gurjar Try by updating your system prompt. You can try to adjust your prompt to exclude citation generation. This can be done by altering the instructions given to the model. For example, you can explicitly instruct the model not to generate citations in your prompt and check if that helps.
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Anish Gurjar 0 Reputation points
2024-09-30T13:15:31.67+00:00 I tried that - it does not work. I think citations are a core feature and gets returned with the API response. I doubt system prompt can override that.
Edit: sometimes it works. I'll use that as a workaround. Would appreciate the fix asap.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 70%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Munter, Robert de 0 Reputation points2024-10-01T13:07:02.85+00:00 Can you give the exact system prompt you are using? I have encountered the same error, but I am not able to turn the citations off with a system prompt.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 60%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sing Peir Yun 0 Reputation points2024-10-02T01:27:36.47+00:00 I am having the same issue and please share with us immediately the workaround.
I tried telling the bot not to generate citations, but it does not work. -
navba-MSFT 24,175 Reputation points Microsoft Employee
2024-10-03T13:47:13.3766667+00:00 @mcg-1164 @Sing Peir Yun @Munter, Robert de @Anish Gurjar Please accept our sincere apologies for the inconvenience caused due to this issue. The fix for this issue will be deployed early next week. I will keep you posted.
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