Windows 6b bit

Question

couldn't reschedule the az-900 fundamental exam, please help.

Answer 1

This usually occurs if you have a duplicate profile where you are logged into, while the exam appointment is on another. Try the following steps:

1. Update your browser to the latest version.
2. Clear browser cache and cookies, allow all third-party cookies.
3. Restart your browser and launch an In Private/Incognito browser mode.
4. Sign into Microsoft Learn using the same personal Microsoft account (MSA) you used to schedule your exam.
5. Proceed with the steps on Reschedule and cancellation policies | Microsoft Learn.

If the appointment is still not available, try signing in using another account you may have used to register for the exam in order to ensure that it is not associated with that account.

For further assistance with rescheduling your exams, contact the exam delivery provider as they have direct access to your appointment. Below are their contact details depending on your preferred exam delivery provider:

• Pearson Vue: https://home.pearsonvue.com/microsoft/contact
• Certiport: https://certiport.pearsonvue.com/Support.aspx

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hth

Marcin