I am trying to remove an old work account from my Microsoft Authenticator. When I remove it from within the app it re-populates quickly. When I reinstall the app, it populates automatically. The same happens when I uninstall it, restart my Android device, and reinstall it. I have also tried clearing Data and Cache from the phone settings for the app. Simply put, I cannot remove an old work account.

Unable to remove an old Work account from Microsoft Authenticator.

Adam W Edwards 1

I am trying to remove an old work account from my Microsoft Authenticator.

When I remove it from within the app it re-populates quickly.
When I reinstall the app, it populates automatically.
The same happens when I uninstall it, restart my Android device, and reinstall it.
I have also tried clearing Data and Cache from the phone settings for the app.

Simply put, I cannot remove an old work account.

Adam W Edwards 1 Reputation point

2024-09-30T03:54:44.18+00:00

Apologies, was getting an error submitting my question. Did not mean to post 4 times.
Adam W Edwards 1 Reputation point

2024-10-06T15:05:28.6666667+00:00
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