workspace allow conflict is false still room is getting double booked for same day

Question

we created new workspace room mailbox and everyone is allowed to book the WS. However it is getting double booked and everyone is getting auto accept response. It is not declining the meeting if its already booked

Get-CalendarProcessing "TestWorkSpace@xxx.onmicrosoft.com" | FL AllB*,AllR*,BookInP*,Req*,Res*,AllowC*

AllBookInPolicy : True

AllRequestOutOfPolicy : False

AllRequestInPolicy : False

BookInPolicy : {}

RequestOutOfPolicy : {}

RequestInPolicy : {}

ResourceDelegates : {}

AllowConflicts : False

Answer 1

That's by design, Workspaces allow for simultaneous booking by multiple people, until the capacity limit has been reached. Refer to the official documentation for more details: https://learn.microsoft.com/en-us/exchange/troubleshoot/outlook-issues/create-book-workspace-outlook

Answer 2

Hi，@O365 Buddy

Thank you for connecting with us in Microsoft community.

Based on your description, you disable meeting conflicts but can still be booked by others.

1.I tested it based on the parameters you provided and I changed the parameters of room1 to be the same as yours

2.I double booked room1 meeting room and I got a rejection email.

In summary, the parameters you provided are fine, can you provide me more data using Get-CalendarProcessing -Identity “room1” | Format-List?

The series is declined if the number or percentage of conflicts is higher than the ConflictPercentageAllowed or MaximumConflictInstances parameter values.

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