Delays for Microsoft Teams using

Question

Dear Microsoft supporter,

We are facing the delays/ loading when we using the microsoft teams web version and app version. It's not ok to using the Office 365. It shows loading when we enter to the admin center and user usage. We can't download / can't open the file at teams chat file. Thank you.

Answer 1

@IT Support

It sounds like you're experiencing some performance issues with Microsoft Teams and Office 365. Here are a few troubleshooting steps that might help resolve the problem:

1. Check Internet Connection:

• Ensure your internet connection is stable and has sufficient bandwidth. Try running a speed test to see if your connection is performing as expected.

2. Clear Cache and Cookies:

• For the web version of Teams, try clearing your browser’s cache and cookies. This can sometimes resolve loading issues.

3. Update Software:

• Make sure you are using the latest version of the Teams app and your web browser. Updates often include performance improvements and bug fixes.

4. Restart Devices:

• Sometimes a simple restart of your computer or device can help clear up any temporary issues.

5. Check Service Status:

• Visit the Microsoft Office 365 Service Health Dashboard to see if there are any known outages or issues affecting Microsoft Teams and Office 365 services.

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