Why can't I sign in to my Microsoft Account with a password I created just 24 hours ago?

Question

Why can't I sign in to my Microsoft Account so that I can post a question to the Community?

I reset the password 24 hours ago but sign-in tells me it's incorrect. I'm not technically advanced and running Windows 10 on a Dell laptop.

Answer 1

Hello Noel Clark,

Thank you for posting in Q&A forum.

I’m sorry to hear you’re having trouble signing in to your Microsoft account. Here are a few steps you can try to resolve this issue:

1. Double-Check Password, Sometimes, a simple typo can cause issues.
2. Clear Browser Cache, old data can interfere with the sign-in process.
3. Check Internet Connection
4. Try signing in using a different web browser. This can help rule out any browser-specific issues.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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