Custom vision training has been running for 1,5 days

Heikki Helaniemi 0

Hi,

I have a custom vision project that has been running a training iteration for 1,5 days. We used quick training for the first time for this iteration and it has been stuck ever since. Is there a way to either stop this training, know what the progress of the iteration is or otherwise advance the process. We have Azure subscription 1.

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Here is what we can see for now.

YutongTie-MSFT 52,596 Reputation points

2024-10-02T20:50:55.0466667+00:00

Hello Heikiki,

Thanks for reaching out to us, could you please share your region so that we can reproduce this issue?
Heikki Helaniemi 0 Reputation points

2024-10-03T05:41:02.4166667+00:00

Hello,

Our servers are located in west europe.

We actually ran another iteration on a new copy of the project setting the training budgetto 10 hours and that has been running for approx. 24 hours now.
Heikki Helaniemi 0 Reputation points

2024-10-04T05:54:22.3866667+00:00

Hi,
Do you have any idea on how we can fix this issue.
Heikki Helaniemi 0 Reputation points

2024-10-04T06:02:04.81+00:00

Hello,
Do you have any update on what we could do regarding this issue? Both the training models are still running.
Heikki Helaniemi 0 Reputation points

2024-10-07T06:02:37.35+00:00

Hello Yutong,

Please do enable the ticket as the models are still running the trainings.

Kind regards,
Heikki
Heikki Helaniemi 0 Reputation points

2024-10-07T07:38:35.5533333+00:00

Hello Yutong,

Please do enable the free ticket.

Kind regards,
Heikki
Heikki Helaniemi 0 Reputation points

2024-10-09T05:41:08.2166667+00:00

Hello @YutongTie-MSFT ,

Could we enable that support ticket so that we could advance the project or at least get clarity to the situation.

Regards,
Heikki
YutongTie-MSFT 52,596 Reputation points

2024-10-09T05:53:00.57+00:00

Hello Heikiki,

Sorry it seems the private message is not working well, please share your Azure Subscription ID to me via private message so that I can enable you a free ticket, I will ping you there again.

1 answer

YutongTie-MSFT 52,596 Reputation points

2024-10-07T01:16:54.2233333+00:00

Hello Heikiki,

Thanks for your response, we would like to enable you a free support ticket for this issue to have a support engineer check your backend data to see what happened. Please let me know if you are still blocked and you are willing to do so.

Update, we did open a free ticket for this case, please feel free to open a new ticket if you need other help. Thanks.

Regards,

Yutong

-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.
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Custom vision training has been running for 1,5 days

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