unifiedgroup mailbox

Question

Hi All

My users are unable to create Outlook rules in a Unified Group mailbox. When I check using the syntax below, I see that IsGroupFoldersAndRulesEnabled is set to false. If I change it to true, will my users be able to set rules in both Outlook and OWA?

Get-Organizationconfig | format-list IsGroupFoldersAndRulesEnabled 
IsGroupFoldersAndRulesEnabled : False

Is the below syntax correct to set GroupFoldersAndRulesEnabled to true

Set-Organizationconfig -IsGroupFoldersAndRulesEnabled $true

Answer 1

Hi @Roger Roger ,

Welcome to the Microsoft Q&A platform!

Yes, setting IsGroupFoldersAndRulesEnabled to true should allow your users to create rules in both Outlook and OWA for a Unified Group mailbox. Your syntax is correct:

Set-OrganizationConfig -IsGroupFoldersAndRulesEnabled $true

After running this command, it might take some time for the changes to propagate. If your users still face issues, ensure they have the necessary permissions and that their Outlook clients are updated.

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Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.

Best,

Jake Zhang

Answer 2

Yes. See:

https://learn.microsoft.com/en-us/microsoft-365/enterprise/manage-folders-and-rules-feature?view=o365-worldwide