`GSO service has internal server error` when deploying OpenAI Service using Bicep

Johannes R 20 Reputation points
2024-10-02T12:00:17.8+00:00

I'm trying to deploy OpenAI service using a bicep file like this:

resource open_ai 'Microsoft.CognitiveServices/accounts@2023-05-01' = {
  name: 'xxx'
  location: 'westeurope'
  kind: 'OpenAI'
  sku: {
    name: 'S0'
  }
  identity: {
    type: 'SystemAssigned'
  }
  properties: {
    publicNetworkAccess: 'Disabled'
  }
}

However, I'm getting this error for hours now:

{"status":"Failed","error":{"code":"DeploymentFailed","target":"/subscriptions/xxx/resourceGroups/xxx/providers/Microsoft.Resources/deployments/infra","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"ResourceDeploymentFailure","target":"/subscriptions/xxx/resourceGroups/xxx/providers/Microsoft.CognitiveServices/accounts/xxx","message":"The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.","details":[{"code":"OperationError","message":"Failed to Create the resource. Provisioning state: Failed","details":[{"code":"8","message":"GSO service has internal server error."}]}]}]}}

Interestingly, the resource is being created successfully and functions without any issues. However, the error is causing the CI pipeline to fail.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Accepted answer
  1. YutongTie-MSFT 53,946 Reputation points
    2024-10-02T20:39:20.3033333+00:00

    Hello @Johannes R

    Thanks for reaching out to us, this is a known issue today which is under investigation and fix by product team. A hotfix has been released 10 mins ago for this issue, please have a try and let us know how it works.

    Regards,

    Yutong

    -Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

    1 person found this answer helpful.

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