Microphone doesn't work online

Question

The microphone doesn't work online. Without apps and on laptop works but online and with apps doesn't work.
Can I change with headphones?

Answer 1

Hi,

Thanks for posting in Q&A platform.

May I know whether the problematic microphone is built-in or from headset?

Without apps and on laptop works but online and with apps doesn't work.

The microphone didn't work with which app? Please make sure that microphone is enabled. To see if it is enabled in Windows, go to Settings, find and click "Privacy". In the Privacy settings window, find and select the "Microphone" section on the left pane. Ensure that the toggle under "Let apps use my microphone" is switched to the "On" position. If you are using your microphone with a particular application, check that you gave that app access to the microphone.

If the issue still existed, please try to reinstall or update your microphone drivers in Device Manager to see if the issue can be resolved.

Best Regards,
Sunny

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Answer 2

The first one was done.
The second one (drivers) I do now.
Before two days I was in Microphone (levels) - where I had the sign stop on the microphone - I changed.
In the beginning (October when I start to use the microphone) on Zoom - I can't. After on different online events
the in-browser also didn't work.

screenshot-2020-12-24-175922.png

The microphone now is the taskbar but the screenshot can't reload.
I haven't tested it yet. Those days haven't any meetings.
I will test and write if does work.

                                                                  Best regards: Detelina Asenova