Hi @CHERYL KAVANAGH
Where is the document stored, OneDrive online or local folder?
Did you use Word to convert the document into a PDF file? Have you tried using other software to convert?
I suggest you extract text from the image and copy back to document.
- If you've installed OneNote, it includes OCR capability. Copy the image to OneNote, then right-click the graphic and choose "Copy text from picture". The text is placed on the clipboard, and you can then paste it into Word.
- Or you need 3rd-party tool for help: How to extract text from an image: A guide for students.
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