Which certifications do you recommend me to obtain or which are the most requested in the IT Support labor market?

Question

Which certifications do you recommend me to obtain or which are the most requested in the IT Support labor market?

Answer 1

Hello,

Microsoft offers a range of certifications that are highly regarded in the IT support workforce. Here are some of the most in-demand certifications:

1. Microsoft Certified: Azure Fundamentals (AZ-900)
   • Great for beginners, this certification validates your understanding of cloud services and how Microsoft Azure works.
2. Microsoft 365 Certified: Fundamentals (MS-900)
   • This certification is ideal for those starting with Microsoft 365 and covers the basics of cloud services and SaaS solutions.
3. Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
   • This certification focuses on skills required to manage and deploy Windows 10 and devices in an enterprise environment. It's valuable for desktop administrators.
4. Microsoft Certified: Azure Administrator Associate (AZ-104)
   • This covers management of Azure subscriptions, securing identities, administration of the infrastructure, and managing the network and storage.
5. Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
   • Focuses on the basics of security, compliance, and identity (SCI) across cloud-based and related Microsoft services.
6. Microsoft Certified: Azure Security Engineer Associate (AZ-500)
   • For those focusing on security, this certification deals with implementing security controls and threat protection, managing identity and access, and securing data, applications, and networks.

Best Regards,

Yanhong Liu

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Answer 2

CompTIA A+ is a great starting point for many IT support roles.

There are plenty of other certifications:

Microsoft Certifications

Cisco Certified Network Associate (CCNA)

Google IT Support Professional Certificate

Apple Certified Support Professional (ACSP)