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Based on the information provided in the context, Microsoft has received some customer reports of devices restarting multiple times or becoming irresponsive with blue or green screens after trying to install the September 2024 non-security preview Windows update (KB5043145). This issue also causes USB and Bluetooth connections to fail in some devices. Hardware connected via USB and Bluetooth, such as keyboards, memory sticks, printers, and wireless mouses, no longer work after installing the update. In these cases, the USB Host Controller under the Device Manager displays a yellow exclamation mark. This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices and business devices that are not managed by IT departments. Restarting your Windows device might help the resolution apply to your device faster. For enterprise-managed devices managed by IT departments that have installed the affected update and encountered this issue, IT administrators can resolve it by installing and configuring the Group policy listed in the context.
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