Refresh Rate changing 144hz to 60hz while uplugging laptop chager.

Question

I am using an HP Victus 15, processor AMD Ryzen 5 with Radeon graphics and an integrated graphics card of NVIDIA RTX 3050. I set the refresh rate to 60hz when I bought the laptop. But the refresh rate automatically changing to 144hz when I plugged the charger. This happened after a recent Windows 11 update on 01/10/2024. And my laptop does not support Dynamic refresh rate.

Answer 1

Hello

This issue seems to have started after a recent Windows 11 update. Here are some steps you can try to resolve this issue:

HP Support Community: Some users have reported similar issues with their HP Victus laptops. One solution suggested is to check the display settings in Windows 11 and ensure that the correct refresh rate is selected. You can do this by going to Settings > System > Display > Advanced display settings and selecting the desired refresh rate.

h30434.www3.hp.com

Microsoft Support: Another potential solution is to update or roll back your display drivers. You can do this by going to Device Manager > Display adapters, right-clicking on your graphics card, and selecting Update driver or Roll back driver.

My 144hz monitor is stuck at 60hz. - Microsoft Community

Windows Central: If your laptop does not support Dynamic Refresh Rate, make sure that this feature is disabled in the settings. You can do this by going to Settings > System > Display > Advanced display settings and ensuring that Dynamic Refresh Rate is turned off.

How to change display refresh rate on Windows 11 | Windows Central