Hello @PPDHIT
To troubleshoot and resolve the issue of Microsoft Exchange Transport services automatically stopping on Windows Server 2016 Standard, follow these steps:
Step 1: Check Event Viewer
- Open the Event Viewer on the server.
- Navigate to Windows Logs > Application and Windows Logs > System.
- Look for any error messages or warnings related to the Exchange Transport service. Note down any error codes or messages.
Step 2: Verify Service Dependencies
- Open Services (type
services.msc
in the Run dialog). - Locate Microsoft Exchange Transport service.
- Right-click and select Properties.
- Check the Dependencies tab to ensure all dependent services are running.
Step 3: Check Disk Space and Performance
- Ensure there is sufficient disk space on the drive where Exchange is installed.
- Check CPU and memory usage to ensure the server is not under heavy load.
Step 4: Review Exchange Logs
- Navigate to the Exchange installation directory, typically
C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs
. - Review the logs for any errors or warnings that might indicate why the service is stopping.
Step 5: Update Exchange and Windows
- Ensure that both Exchange Server and Windows Server are up to date with the latest patches and updates.
- Use Windows Update and Exchange Update Rollups to apply any pending updates.
Step 6: Check Antivirus/Firewall Settings
- Ensure that antivirus or firewall settings are not blocking or interfering with the Exchange Transport service.
- Add exceptions for Exchange processes if necessary.
Step 7: Restart the Service
- In the Services window, right-click on Microsoft Exchange Transport and select Start.
- Monitor the service to see if it stops again.
Step 8: Rebuild Transport Queue Database
- If the issue persists, consider rebuilding the transport queue database:
- Stop the Microsoft Exchange Transport service.
- Navigate to
C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\data\Queue
. - Rename the
Queue
folder toQueue.old
. - Start the Microsoft Exchange Transport service. A new queue database will be created.
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