Bad request 400 might be something to do with a limited network but I might be wrong here. Maybe try to diagnostic your network with this info.
Intune sync breaks on many(random) windows clients - 0x80190190
On a growing number of new windows device enrollments (Win11 23H2, cloud joined only), sync breaks soon after interactive logon. If we decide to re-enroll a device that cannot fuction properly because it's not able to sync, it might still not work after re-enrollment. This is also seemingly random
Settings -->accounts-->work or school login-->account information
translated it would mean : The sync could not be initiated 0x80190190.. / Bad request (400)
Any help is greatly appreciated!
Windows for business | Windows Client for IT Pros | User experience | Other
Microsoft Security | Intune | Other
3 answers
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Pavel yannara Mirochnitchenko 13,336 Reputation points MVP
2024-10-05T09:12:15.2933333+00:00 -
ZhoumingDuan-MSFT 17,165 Reputation points Microsoft External Staff
2024-10-07T02:28:50.6433333+00:00 @GonWild,Thanks for posting in Q&A.
From your description, I know you have device sync issue.
Based on my research, here are some links with useful information may help you.
https://rahuljindalmyit.blogspot.com/2021/03/how-to-fix-broken-device-sync-using.html
Non-official, just for reference.
https://learn.microsoft.com/en-us/answers/questions/30526/intune-sync-error-0x80190190.html
however, if the issue still persists after trying the above solutions. I suggest collecting the following information to go further:
- Is the user with Intune license assigned?
- which enrolment method we are used?
- Is there any error related in event log under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider?
Please try the above suggestions and if there's any update, feel free to let us know.
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ZhoumingDuan-MSFT 17,165 Reputation points Microsoft External Staff
2024-10-29T07:57:58.9066667+00:00 @GonWild, Hope everything goes well.
After deep research, I find that the error message may related to the device certificate or Intune certificate, we can check registry, logs to see if there is anything are helpful, and here are some links that we can refer to fix the device certificate issue or Intune certificate issue.
https://patchmypc.com/the-magic-of-the-recovery-csp-reviving-intune-device-certificates
https://call4cloud.nl/intune-mdm-device-certificate-expired/
Non-official, just for reference.
Hope it will help.
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