HTML in old vs new Outlook

Petzinger, Sean 0 Reputation points
2024-10-04T13:39:52.7466667+00:00

How can I get the old version of Outlook to display an HTML email correctly? The new Outlook looks great but the old disregards all formatting.

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Joan Hua-MSFT 2,635 Reputation points Microsoft Vendor
    2024-10-07T02:48:37.85+00:00

    Hi @Petzinger, Sean

    Welcome to our forum!

    To better assist you to solve the problem, could you please describe more about the issue?

    1. Does the issue occur recently on Outlook Desktop Client? Do you have any specific operation before the issue occurred? 
    2. What is the version of your Outlook? It is recommended that you please check the Outlook client version (File>Office Account>Product Information) and try to upgrade to the latest version to see if the problem is resolved. 
    3. Would you please provide a screenshot of the issue?  (In order to avoid privacy leakage, please remember to hide your personal information.) 

    In addition, please go to File>Options>Trust Center>Trust Center Settings>Email Security to check if you untick "Read all standard messages in plain text". More information: Read email messages in plain text - Microsoft Support User's image

    Hope it helps! 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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