Whenever restarting the device from RDP session in Win11 23 H2, getting error code 0*3

Question

Please provide some suggestion , why the red cross mark showing after restarting the device from restart in RdP session, its only happening in windows 11 23 h2, seems some service is not stopping properly. Kindly reply my question , you answerws will be more valuable to our organization

Answer 1

Hello,

It is by design; you can just ignore it. When you restart your remote pc, service should be restarted either, so your session will be ended. It is a little bit different between other versions because dll files are not the same.

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Answer 2

Hi @Mohanlal

Here are some steps you can take to resolve this issue:

Update Windows and Drivers:

Ensure both the local and remote machines have the latest Windows updates installed.

Update the display adapter drivers on both machines.

Check Group Policy Settings

Open the Group Policy Editor by pressing Win + R, typing gpedit.msc, and pressing Enter.

• Navigate to Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions.
• Ensure the setting “Prevent installation of removable devices” is set to “Not Configured”.

Uninstall and Reinstall Display Adapter:

• On the remote machine, open Device Manager.
• Expand the “Display adapters” section.
• Right-click on the display adapter and select “Uninstall device”.
• Restart the remote machine and let Windows reinstall the display adapter.

Check Network and Firewall Settings:

• Ensure that the remote machine’s firewall is not blocking the Remote Desktop connection.
• Verify that the network settings allow Remote Desktop connections.

Check Group Policy Settings:

Alternative Remote Desktop Software:

Regards

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Answer 3

@Mohammed Altamash Khan its happening only on Win 11 23 H2 machine when we click restart. For signout and disconnect we did not receive any error messgae, only its coming for Restart. Kindly answer