I have completed all modules of technical training for student ambassador but my progress shows 19/20.

Question

I have completed all modules of technical training for student ambassador but my progress shows 19/20. i cover all the modules and all shows complete but still in it is not completed why ?

This question is related to the following Learning Module

Answer 1

Hi TAHA SHEIKH,

Thank you for reaching out to us on the Microsoft Q&A forum.

If the "AZ-900 Fundamentals (Shell) training on the MS Learning portal" module isn't showing up as completed in your account, it might be due to a syncing issue or a technical glitch on the platform.

Here are some troubleshooting steps you can try:

1. Log out of your account and then log back in. This can often refresh the platform and update your progress.
2. Clear your browser cache and cookies, then check your progress again. This might resolve the issue.
3. Try accessing the portal using a different browser or device, as the problem might be browser specific.
4. Ensure that you've completed every part of the course, including all exercises, quizzes, and assessments. Even a small missed activity can prevent the completion status from updating.
5. Double-check your profile settings to ensure that the module is linked to the correct account and that all details are accurate.

Please don't hesitate to reach out to us if you have any other queries.

If you found the information helpful, we would greatly appreciate it if you could acknowledge it by selecting the Accept Answer & Upvote options.

Answer 2

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