Video does not play.

Question

I have tried to download it, checked my internet connection and have also tried to find the problem.

Here is the link to the module:

https://learn.microsoft.com/nb-no/training/modules/manage-devices-with-microsoft-endpoint-manager/2-understand-provisioning

This question is related to the following Learning Module

Answer 1

Hi Haroon, Ayan,

Thank you for reaching out to us on the Microsoft Q&A forum.

Since you've already tried some common steps, here are a few additional things you can check to resolve the issue: 

1.Browser compatibility: Are you using an up-to-date browser like Microsoft Edge or Google Chrome? These tend to work best with video modules. 

2.Private browsing: Try watching the video in an incognito/private window to bypass any browser extensions that might be interfering with playback. 

3.Firewall settings: Ensure your firewall or security settings aren’t blocking the video from loading. 

4.Cache and cookies: If you haven't already, try clearing your browser's cache and cookies, and then refresh the page (you can press Ctrl + F5 to do this). 

5.Hardware acceleration: Disabling hardware acceleration in your browser’s settings can sometimes help with video playback issues. 

6.VPN usage: If you're using a VPN, try disabling it temporarily, as this can occasionally impact streaming or content loading. 

7.Internet speed: Ensure your connection is stable and fast enough. A slow connection might cause the video to take longer to load. 

From my end, everything seems to be working perfectly with the video. Here’s a screenshot for your reference: 

 If these steps are helpful, please click "Upvote" and "Accept Answer" on this post. 

If you continue to experience issues, please provide screenshots or additional details in the comments, and we will be happy to assist further. 

Thank you. 

Answer 2

It worked, i probably forgot to check again if the video worked after i did one the steps you mentioned.