Creating an Azure free account keeps showing that we have encountered an unexpected error. Please try again later.

Question

I have tried many times but have failed. The mobile verification has been passed. May I ask what the problem is? Can I register my mobile phone number in Chinese Mainland with Azure?

Answer 1

Hi @siqiang Yuan , sometimes this means the email has already been used to create an account. Try testing with a new email and let me know if that works. If not, please try the following options for support:

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.

Please let me know if you have any questions and I can help you further.

If this answer helps you please mark "Accept Answer" so other users can reference it.

Thank you,

James