Why does my download videos keep cutting out half way through?

Anna Chalk 1 Reputation point
2020-12-23T20:35:37.407+00:00

I have recorded some important video calls through Microsoft Teams. I download all of them. However, most of them cut/stop playing completely after half-way through.

The video recording have all expired on Microsoft Teams, I am desperate for a solution and hopeful not lose all this important information that I have recorded.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,101 Reputation points Microsoft Vendor
    2020-12-24T06:05:47.037+00:00

    @Anna Chalk ,

    Are these recordings uploaded to Microsoft Stream?

    You could click the recording can open in Microsoft Stream. If the recording is listed in Stream page. You could download it again. In general, the recording uploaded to Stream will be saved permanently.
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    If no recording in Stream page, the recoding must be stored in Azure Media Services. It only has a 21-day limit before it’s deleted. In this scenario, recording cannot be restored.

    For more information about Teams cloud meeting recording, please refer to this link.


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