Guest OS VSS State - Virtual Machine

Mohammed Nadeem 101 Reputation points
2020-12-24T11:11:13.187+00:00

Hi

We are facing issue with Veeam backup job failed with below error:

12/24/2020 12:42:36 PM :: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:36 PM :: Failed to create snapshot (Microsoft CSV Shadow Copy Provider) (mode: Crash consistent) Details: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:37 PM :: Error: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:37 PM :: Processing finished with errors at 12/24/2020 12:42:37 PM

Our environment is windows servers 2012 R2 datacenter cluster host and guest os windows server 2012 r2 standard.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,178 questions
Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
345 questions

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  1. Xiaowei He 9,751 Reputation points
    2020-12-25T05:44:05.767+00:00

    Hi,

    Do you backup the Hyper V VM? If yes, please check if you checked the integration service below:

    51110-image.png

    Thanks for your time!
    Best Regards,
    Anne

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  2. Mohammed Nadeem 101 Reputation points
    2020-12-26T10:58:33.787+00:00

    Hi

    Yes, highlighted option is enabled but still backup is getting failed.

    I assume backup is getting failed due to having dynamic disk on virtual machines.
    How can we take backup if VM disk is set as dynamic.

  3. Mohammed Nadeem 101 Reputation points
    2020-12-29T07:17:26.023+00:00

    Is there any solution for this.

  4. Xiaowei He 9,751 Reputation points
    2020-12-31T08:28:10.913+00:00

    Hi,

    Please also check the checkpoint settings of the VM, if you selected "Production checkpoints" before, please change to "standard checkpoints", check if it could work.

    52358-image.png

    Best Regards,
    Anne