Guest OS VSS State - Virtual Machine

Mohammed Nadeem 151 Reputation points
2020-12-24T11:11:13.187+00:00

Hi

We are facing issue with Veeam backup job failed with below error:

12/24/2020 12:42:36 PM :: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:36 PM :: Failed to create snapshot (Microsoft CSV Shadow Copy Provider) (mode: Crash consistent) Details: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:37 PM :: Error: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)
12/24/2020 12:42:37 PM :: Processing finished with errors at 12/24/2020 12:42:37 PM

Our environment is windows servers 2012 R2 datacenter cluster host and guest os windows server 2012 r2 standard.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
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  1. Xiaowei He 9,871 Reputation points
    2020-12-25T05:44:05.767+00:00

    Hi,

    Do you backup the Hyper V VM? If yes, please check if you checked the integration service below:

    51110-image.png

    Thanks for your time!
    Best Regards,
    Anne

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  2. Mohammed Nadeem 151 Reputation points
    2020-12-26T10:58:33.787+00:00

    Hi

    Yes, highlighted option is enabled but still backup is getting failed.

    I assume backup is getting failed due to having dynamic disk on virtual machines.
    How can we take backup if VM disk is set as dynamic.

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  3. Mohammed Nadeem 151 Reputation points
    2020-12-29T07:17:26.023+00:00

    Is there any solution for this.

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  4. Xiaowei He 9,871 Reputation points
    2020-12-31T08:28:10.913+00:00

    Hi,

    Please also check the checkpoint settings of the VM, if you selected "Production checkpoints" before, please change to "standard checkpoints", check if it could work.

    52358-image.png

    Best Regards,
    Anne

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