Here is the appropriate forum to post this question:
Please ask your question in the Microsoft Credentials forum using link below.
Results in Microsoft Credentials - Training, Certification, and Program Support
A forum moderator will reply within 24 business hours. Please avoid including any personal information as your post will be publicly visible.
For all other Microsoft Certification support, please check Credentials support | Microsoft Learn
I hope the information above is helpful.
Best Regards,
Yanhong Liu
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