I am pretty new to Azure however I was charged almost 300$ for creating a sql db and slightly using it a few times for a test app I was messing around with at home. Almost no data and not access to the db happened and I chose the "free preview" feature

Question

I am pretty new to Azure however I was charged almost 300$ for creating a sql db and slightly using it a few times for a test app I was messing around with at home. Almost no data and not access to the db happened and I chose the "free preview" feature I am almost certain. I used the db "slightly" and I do mean slightly over a period of like a week. I got charged multiple months and had no idea. I want to make sure I am no longer charged

Answer 1

Hi Charlie,

Please create a new billing support request using my instructions below. There is no charge for billing support.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_GTM/ModernBillingMenuBlade/~/supportrequest

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP