How to increase 5 seconds respond timeout of task module submit action?

Hasit Parmar 5

We are building teams bot app involves task module rendering adaptive card and our functionality includes 2-3 screens.

When I click button from first screen task module submit activity invoked and Teams expecting the response within 5 seconds, but my app takes longer time to process user's request, so how can I achieve that? Task module respond timeout is configurable? Can I show loader here using adaptive card which automatically removes upon completion of user request?

2 answers

Sayali-MSFT 2,751 Reputation points Microsoft Vendor

2024-10-09T08:25:02.9166667+00:00

@Hasit Parmar- The response timeout for task modules in Teams is not configurable. Typically, Teams expects a response within 10 to 15 seconds. If your app takes longer to process the user's request, you might encounter timeout issues. Unfortunately, there is no way to modify this response time.

See more at [https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-howto-long-operations-guidance?view=azure-bot-service-4.0](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fbot-service%2Fbot-builder-howto-long-operations-guidance%3Fview%3Dazure-bot-service-4.0&data=05%7C01%7Cv-sadange%40microsoft.com%7Ce0656815d01c43595f6d08da9b0f270e%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637992786679013116%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=q2z6JniqaXudxSC%2BEktULDvro3Y5Gf%2BMP8fGrM4Cobw%3D&reserved=0"Original URL: https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-howto-long-operations-guidance?view=azure-bot-service-4.0. Click or tap if you trust this link.")
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Hasit Parmar 5 Reputation points

2024-10-09T09:35:08.55+00:00

@Sayali-MSFT Can we display loader in that case? Clicking the button will start loader within opened dialog and loader stops automatically after task completion.
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Sayali-MSFT 2,751 Reputation points Microsoft Vendor

2024-10-09T08:26:20.93+00:00

The response timeout for task modules in Teams is not configurable. Typically, Teams expects a response within 10 to 15 seconds. If your app takes longer to process the user's request, you might encounter timeout issues. Unfortunately, there is no way to modify this response time.

See more at -https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-howto-long-operations-guidance?view=azure-bot-service-4.0
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Hasit Parmar 5 Reputation points

2024-10-09T09:36:09.35+00:00

@Sayali-MSFT Can we display loader in that case? Clicking the button will start loader within opened dialog and loader stops automatically after task completion.

Sayali-MSFT 2,751 Reputation points Microsoft Vendor

2024-10-11T12:03:24.5866667+00:00

Hasit Parmar- Yes. You can show a loader using an adaptive card. However, adaptive cards do not support dynamic content updates directly. Instead, you can:

Display a loader or a "processing" message in the initial adaptive card.

Once the processing is complete, send an updated adaptive card to replace the initial one.

Here's an example of how you might structure your adaptive card to show a loader:

{ "type": "AdaptiveCard", "body": [ { "type": "TextBlock", "text": "Processing your request...", "weight": "Bolder", "size": "Medium" }, { "type": "Image", "url": "https://example.com/loader.gif", "size": "Medium" } ], "actions": [], "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.2" }

Once the processing is complete, you can send an updated adaptive card with the results.

Hasit Parmar 5 Reputation points

2024-10-14T06:49:14.8333333+00:00

@Sayali-MSFT How can I update the initial loader adaptive card immediately after processing is complete? From what I understand, task module adaptive cards can be updated when the user clicks buttons on the card. However, I want to change the loader adaptive card to a success message without any user interaction.

Sayali-MSFT 2,751 Reputation points Microsoft Vendor

2024-10-15T12:42:28.02+00:00

Updating an adaptive card without user interaction can be achieved by using the Bot Framework REST API to update the activity. This allows you to replace the initial loader adaptive card with a success message once the processing is complete.

Send the Initial Loader Adaptive Card: When the user initiates the action, send an adaptive card with a loader to indicate that the request is being processed.

Update the Adaptive Card: Once the processing is complete, use the Bot Framework REST API to update the existing adaptive card with the success message.

Here’s an example of how you can implement this in your bot:

from botbuilder.core import ActivityHandler, TurnContext, MessageFactory from botbuilder.schema import Activity class MyBot(ActivityHandler): async def on_message_activity(self, turn_context: TurnContext): if turn_context.activity.value and turn_context.activity.value.get("action") == "start_process": # Send initial loader adaptive card loader_card = { "type": "AdaptiveCard", "body": [ { "type": "TextBlock", "text": "Processing your request...", "weight": "Bolder", "size": "Medium" }, { "type": "Image", "url": "https://example.com/loader.gif", "size": "Medium" } ], "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.2" } message = MessageFactory.attachment(Activity( content_type="application/vnd.microsoft.card.adaptive", content=loader_card )) response = await turn_context.send_activity(message) message_id = response.id # Start the long-running process await self.start_long_running_process(turn_context, message_id) async def start_long_running_process(self, turn_context: TurnContext, message_id: str): # Implement your long-running process here result = await some_long_running_task() # Update the adaptive card with the result updated_card = { "type": "AdaptiveCard", "body": [ { "type": "TextBlock", "text": f"Process complete: {result}", "weight": "Bolder", "size": "Medium" } ], "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.2" } updated_message = Activity( type="message", id=message_id, attachments=[{ "contentType": "application/vnd.microsoft.card.adaptive", "content": updated_card }] ) await turn_context.update_activity(updated_message)

In this example, when the user initiates the process, the bot sends an initial loader adaptive card. Once the processing is complete, the bot updates the existing adaptive card with the success message using the update_activity method.
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How to increase 5 seconds respond timeout of task module submit action?

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