Azure AI Speech Studio TextToSpeech with voice "AlloyTurboMultilingual" shows "Error 400 Synthesis failed. StatusCode: NotFound"

Question

Azure AI Speech Studio TextToSpeech with voice "AlloyTurboMultilingual" shows "Error 400 Synthesis failed. StatusCode: NotFound"

NSM 20

Inside of Azure AI Speech Studio when trying to generate speech with the voice "AlloyTurboMultilingual" or "NovaTurboMultilingual" the following error occurs:

Response status code does not indicate success: 400 (Synthesis failed. StatusCode: NotFound, Details: service does not exist: service endpoint en-us-combogroup55neural-clusterip.tts-standardvoice-backend.svc.cluster.local:9001 failed dns validation.). Connection ID: 145eae30-86fa-11ef-9fa3-c50cf6c64cc6

They worked fine yesterday. The error only shows with these two voices, all others work fine.

Azure region: Europe west

santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-10-10T16:49:23.5466667+00:00

Hi @NSM,

We are reaching out to the internal team to get more information related to your query and will get back to you as soon as we have an update.
santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-10-15T09:31:47.4566667+00:00

Hi @NSM,

Did you got any chance to check the below response?

Accepted answer

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Your answer

santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-10-10T16:49:23.5466667+00:00

Hi @NSM,

We are reaching out to the internal team to get more information related to your query and will get back to you as soon as we have an update.
santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-10-15T09:31:47.4566667+00:00

Hi @NSM,

Did you got any chance to check the below response?

Answer 1

santoshkc 15,355 Microsoft External Staff Moderator

Hi @NSM,

Thank you for your patience. We have confirmed that the issue with the 'AlloyTurboMultilingual' and 'NovaTurboMultilingual' voices has been resolved, and they should now work as expected. If you continue to experience any further issues, please feel free to reach out to us.

Thank you.

Do click Accept Answer and Yes for was this answer helpful.

Answer 2

Gymglish Team 20

Hello,

We've been getting the same error reason for the voice fr-FR-RemyMultilingualNeural from the germanywestcentral endpoint (we don't get the error if using en-US-JennyNeural or fr-FR-MauriceNeural for example).

It started yesterday and it continues since.

santoshkc 15,355 Reputation points Microsoft External Staff Moderator

2024-10-23T17:23:43.4433333+00:00

Hi @Gymglish Team,

I would recommend creating a new thread on the same forum with as much details about your issue as possible. That would make sure that your issue has better visibility in the community.
Gymglish Team 20 Reputation points

2024-10-24T07:27:07.26+00:00

Hey,

I've done that https://learn.microsoft.com/en-us/answers/questions/2110300/azure-ai-speech-studio-texttospeech-with-voice-fr

However, I am getting a 404 when accessing it, though the message was well submitted:
Ralph Winzinger 0 Reputation points

2024-10-24T08:23:23.9833333+00:00

Same for de-DE-FlorianMultilingualNeural and de-DE-SeraphinaMultilingualNeural via endpoint https://germanywestcentral.tts.speech.microsoft.com/cognitiveservices/v1

Even when you try them on the console (custom text, not the pre-recorded audio), there is no audio output. delivered. I also tested various other MultilingualNeural voices and several had the same problem.

At test request would look like this (resulting in HTTP 400):
$ curl -i -X "POST" "https://germanywestcentral.tts.speech.microsoft.com/cognitiveservices/v1" \ -H 'Ocp-Apim-Subscription-Key: XXX' \ -H 'X-Microsoft-OutputFormat: raw-8khz-8bit-mono-mulaw' \ -H 'Content-Type: application/ssml+xml' \ -H 'User-Agent: virtualq/tts' \ -d '<speak version=\'1.0\' xml:lang=\'en-US\'> <voice xml:lang=\'en-US\' name=\'de-DE-FlorianMultilingualNeural\'> Test </voice> </speak>'
Paul Geyer 0 Reputation points

2024-10-24T09:24:43.5533333+00:00

We are facing similar issues. With the same error code as in the issue above.

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Azure AI Speech Studio TextToSpeech with voice "AlloyTurboMultilingual" shows "Error 400 Synthesis failed. StatusCode: NotFound"

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