SCCM Server fails Windows 11 24H2 upgrade package download

Ruslan Nalivaika 116 Reputation points
2024-10-10T12:42:58.2033333+00:00

SCCM Server 2403 fails Windows 11 24H2 upgrade package download (both 2024-09B and 2024-10B).

Running MP, DP, Site and WSUS database, several other roles on the same Windows Server 2022 VM. Running SUP/Wsus on another dedicated VM in the same subnet.

  • When running ADR, GUI shows error message: 0x87d20417 ADR rule download failed
  • When downloading the updates manually to new deployment package, error message: Failed to download content id 666666666 Cannot create a file when that file already exists
  • Here is a sample from Patchdownloader.log file:
    Downloading content for ContentID = 18696696, FileName = professional_en-us.esd. Software Updates Patch Downloader 09.10.2024 13:26:50 11808 (0x2E20)
    Proxy is enabled for download, using registry settings or defaults. Software Updates Patch Downloader 09.10.2024 13:26:50 11808 (0x2E20)
    Connecting - Adding file range by calling HttpAddRequestHeaders, range string = "Range: bytes=0-" Software Updates Patch Downloader 09.10.2024 13:26:50 8052 (0x1F74)
    Download file size : 553783259 bytes Software Updates Patch Downloader 09.10.2024 13:26:50 8052 (0x1F74)
    Download http://dl.delivery.mp.microsoft.com/filestreamingservice/files/75ac9ad5-f29b-4e95-af3f-8a321bd39b92/public/professional_en-us_98014c58afbd29a57aed4f5eb6819f5cc5bce4a4.esd in progress: 10 percent complete Software Updates Patch Downloader 09.10.2024 13:26:51 8052 (0x1F74) .......
    Download http://dl.delivery.mp.microsoft.com/filestreamingservice/files/75ac9ad5-f29b-4e95-af3f-8a321bd39b92/public/professional_en-us_98014c58afbd29a57aed4f5eb6819f5cc5bce4a4.esd in progress: 90 percent complete Software Updates Patch Downloader 09.10.2024 13:27:00 8052 (0x1F74)
    InternetReadFile() return true and pdwNumberOfBytesRead equals to 0, but ulTotalFileRead=553703152 still less than ulFileSize=553783259, treat it as a retriable error. Software Updates Patch Downloader 09.10.2024 13:27:01 8052 (0x1F74) InternetQueryDataAvailable return code = 183 - Can still retry for 3 times. Will retry in 10 seconds. Software Updates Patch Downloader 09.10.2024 13:27:01 8052 (0x1F74)
    the same kind of error is logged for several other files related to the upgrade package, but not all.
  • Downloading using Edge browser on the same machine directly from url "[http://dl.delivery.mp.microsoft.com/filestreamingservice/files/75ac9ad5-f29b-4e95-af3f-8a321bd39b92/public/professional_en-us_98014c58afbd29a57aed4f5eb6819f5cc5bce4a4.esd]" works fine, so it should not be a connectivity issue.

Downloading Windows 11 23H2 upgrade package works fine.

Has anybody else faced the same issue?

Microsoft Configuration Manager
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4 answers

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  1. AllenLiu-MSFT 45,611 Reputation points Microsoft Vendor
    2024-10-11T02:31:13.4133333+00:00

    Hi, @Ruslan Nalivaika

    Thank you for posting in Microsoft Q&A forum.

    I will test it in my lab and I will give feedback here after testing.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".


  2. JBargallo 0 Reputation points
    2024-10-22T17:30:13.7033333+00:00

    Hi there, what I am experiencing in CM 2403 is this message in the wsyncmgr.log while syncronizing wsus that points to not accepting new terms on all Win11 24H2 related updates,

    i.e.

    Failed to sync update 7839e372-809e-4470-9f26-86136496fad6. Error: The Microsoft Software License Terms have not been completely downloaded and~~cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById

    Does anybody know if this is normal until CM 2409? or do I have to accept something, somewhere? :)

    Thanks in advance!


  3. occasionallydennis 36 Reputation points
    2024-10-24T19:07:12.9166667+00:00

    Same problem here, except for KB5044284.

    User's image

    PatchDownloader.log:

    User's image

    Seems to be stuck on some files, example one:

    http://dl.delivery.mp.microsoft.com/filestreamingservice/files/5ad14f40-c91b-4a36-bf85-59aa10511ea1/public/ssu-26100.2032-x64_a7c51cddba334c7cff41c6c913adac961c99db3d.psf

    User's image

    Manually, using edge/chrome browser, the file fails to download as well, but eventually after a bunch of retries it succeeds as it gets further and further in downloading a file it was stuck on before:
    User's image

    User's image

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  4. Ruslan Nalivaika 116 Reputation points
    2024-10-28T17:08:29.2966667+00:00

    I finally got to download the relevant upgrade package / feature update by running sccm admin console on the site server.

    While troubleshooting this issue, I noticed that ADRs for quality updates failed a few times with the same error message, but a few days later ran successfully..

    Also, as mentioned by @occasionallydennis , downloading directly in browser would fail at random percentage, but then after x amount of attempts would download successfully.

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