When I try to sign in to any of my accounts I just get the error code 0x8007003B and the get kicked out of the account

Keon Jackson 5 Reputation points
2024-10-11T14:25:13.83+00:00

So yesterday I turned on sign in with controller and then played a little then got off. Then I wake up and turn on my Xbox one then Xbox one messages me saying "Sorry Keon use controller to sign in." Then it says "Sorry Keon Sign in using password." Even though I was using the same controller, and the previous day I had changed my password and put that in. Then it said 0x8007003B (assuming that's the error code) then it said 693ACDDE-D51C-4879-AD7E-C:3874D5CEF65 (again assuming this is also a error code.)

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  1. tamashii 5 Reputation points
    2024-10-11T15:36:12.17+00:00

    I have the same problem on the Xbox series x

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  2. VarunTha 9,420 Reputation points Microsoft Vendor
    2024-10-14T02:16:44.5+00:00

    Hi Keon Jackson,
    Thank you for reaching out to us on the Microsoft Q&A forum.

    This topic is currently not supported in the Q&A forums.

    I recommend initiating a new discussion through the XBOX CommunityModerators are readily available there to assist you and provide guidance.

    If you are having difficulty accessing Xbox Support Live Chat, you can also try contacting Xbox support via phone XBOX support

    Please don't forget to Accept answer and close this thread.

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