My azure outstanding invoice bill is lock how do I unlock to pay m outstanding balance on previous subscription

Gbenga Olubitan 0 Reputation points
2024-10-12T08:33:46.8033333+00:00

My azure outstanding invoice bill is locked how do I unlock to pay my outstanding balance on previous subscription. I am not getting any reply from Microsoft on this issue please I need their attention.

Thanks,

Gbenga Olubitan.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Pranay Reddy Madireddy 440 Reputation points Microsoft Vendor
    2024-10-25T16:34:43.64+00:00

    Hii Gbenga Olubitan

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    Check for messages about your subscription. If it's locked due to unpaid bills, there may be a way to fix it.

    Go to "Cost Management + Billing" to check your invoices. Look for messages about

    the reason your invoice is locked.

    create Azure support ticket for billing and subscription management.

    https://azure.microsoft.com/en-us/support/create-ticket

    If you cannot unlock the subscription, click on "Help + Support" and submit a new support request for help.
    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    If you have any further queries, do let us know.


    If the answer is helpful, please click "Accept Answer" and "Upvote it".

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