How to fix the Defender message with Ixia Controller

Question

With Ixia Breaking point controller VM, Microsoft Defender sends email alert for Malware detected in the VM .

Answer 1

Hello Nidhi Pandey,

Microsoft Defender Antivirus is a built-in antimalware solution that provides next generation protection for desktops, portable computers, and servers.

If Microsoft Defender is sending email alerts for malware detected in the Ixia BreakingPoint Controller VM, it may be because it has detected a potential threat. It's important to note that this could be a false positive, especially if this is a trusted application.

Here are some steps to address this issue:

1. Investigate the alert: Check the details of the alert in the Microsoft Defender Security Center. It will provide information about the threat, including the threat level, affected resources, and suggested actions.
2. Validate the software: Make sure that the Ixia BreakingPoint Controller VM is from a trusted source and doesn't contain any malicious code.
3. Set up exclusions: If the software is trusted and the alert is a false positive, you can set up exclusions in Microsoft Defender. This will prevent the software from being scanned in the future.

Here is a link to the Microsoft Documentation on how to set exclusions:

Configure and validate exclusions based on extension, name, or location

Please note, it's important to be careful when setting up exclusions, as it can potentially expose your system to real threats.

If the problem persists, you might want to contact Ixia support for further assistance or submit the file to Microsoft for analysis if you believe it's a false positive.

Microsoft Feedback Hub:

Submit a file for malware analysis

I hope this helps to answer your question.
If you find the answer above helpful, please Accept the answer to help anyone in the community who might have a similar question to quickly find the solution.