Hello
Here are some steps you can try to fix this problem:
Disconnect the Device: Immediately disconnect the speaker from the USB port to prevent any potential damage to your PC or the speaker.
Run the Hardware and USB Troubleshooters: Windows has built-in troubleshooters that can automatically detect and fix common issues. You can find these troubleshooters in the Settings app under "Update & Security" > "Troubleshoot" > "Additional troubleshooters."
Reinstall or Update USB Drivers: Sometimes, outdated or corrupted drivers can cause power surge issues. You can try reinstalling or updating the USB drivers:
Open Device Manager.
Expand the "Universal Serial Bus controllers" section.
Right-click on each USB Root Hub and select "Update driver."
If updating doesn't work, you can also try uninstalling the drivers and then restarting your PC to let Windows reinstall them automatically.
Use a Powered USB Hub: If the speaker requires more power than the USB port can supply, using a powered USB hub with its own power source can help. This way, the hub provides the necessary power to the speaker without overloading the USB port on your PC.
Check for Windows Updates: Ensure your system is up-to-date with the latest Windows updates. Sometimes, Microsoft releases patches that fix issues with specific drivers or system functions.
Run OEM Diagnostics: If you are using a branded desktop or laptop, the manufacturer might have included diagnostic software. Run this software for diagnosis and follow the suggestions to resolve the issue.
If these steps don't resolve the issue, it might be worthwhile to try the speaker on another computer to see if the problem persists. If it does, the speaker itself might be faulty and may need to be replaced.