How to fix DRIVER_POWER_STATE_FAILURE (9f)

Question

Bugcheck Analysis                                    *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffff988e858a4040, The thread currently holding on to the Pnp lock.
Arg4: ffff8b0a21e4f840, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffff988e`858a4040
Unable to load image \SystemRoot\System32\drivers\rcbottom.sys, Win32 error 0n2

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2656

    Key  : Analysis.Elapsed.mSec
    Value: 3554

    Key  : Analysis.IO.Other.Mb
    Value: 6

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 18

    Key  : Analysis.Init.CPU.mSec
    Value: 890

    Key  : Analysis.Init.Elapsed.mSec
    Value: 14364

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 86

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27704.1001

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0x9f

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x9f

    Key  : Bugcheck.Code.TargetModel
    Value: 0x9f

    Key  : Failure.Bucket
    Value: 0x9F_4_rcraid_IMAGE_rcbottom.sys

    Key  : Failure.Hash
    Value: {164521f8-bfa6-e250-7266-f453970ad4cd}

    Key  : Hypervisor.Enlightenments.Value
    Value: 0

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 0

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 0

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 0

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 0

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 0

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 0

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 0

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 16908288

    Key  : Hypervisor.Flags.ValueHex
    Value: 1020000

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 0

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 0

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 0

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 0

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 0

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 0

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 0

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 0

    Key  : Hypervisor.RootFlags.Value
    Value: 0

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0

    Key  : SecureKernel.HalpHvciEnabled
    Value: 0

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  9f

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffff988e858a4040

BUGCHECK_P4: ffff8b0a21e4f840

FILE_IN_CAB:  MEMORY.DMP

FAULTING_THREAD:  ffffab80686e0340

DRVPOWERSTATE_SUBCODE:  4

IMAGE_NAME:  rcbottom.sys

MODULE_NAME: rcbottom

FAULTING_MODULE: fffff8051b800000 rcbottom

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  System

STACK_TEXT:  
ffff8b0a`21e4f808 fffff805`1710ea46     : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff988e`858a4040 : nt!KeBugCheckEx
ffff8b0a`21e4f810 fffff805`175b57a6     : 00000000`00000000 00000000`00000001 00000000`00000080 ffffab80`686d5180 : nt!PnpBugcheckPowerTimeout+0x76
ffff8b0a`21e4f870 fffff805`16e1fb32     : ffff8b0a`226ff2f0 ffffab80`686d5180 ffff8b0a`21e4fad8 00000000`00000000 : nt!PopBuildDeviceNotifyListWatchdog+0x16
ffff8b0a`21e4f8a0 fffff805`16e1ebad     : 00000000`00000000 fffff805`16e19755 00000000`00140001 00000000`0003d60f : nt!KiProcessExpiredTimerList+0x172
ffff8b0a`21e4f990 fffff805`17002e0e     : ffffffff`00000000 ffffab80`686d5180 ffffab80`686e0340 ffff988e`83d4f080 : nt!KiRetireDpcList+0x5dd
ffff8b0a`21e4fc20 00000000`00000000     : ffff8b0a`21e50000 ffff8b0a`21e49000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

You can refer to the official article to troubleshoot this DRIVER_POWER_STATE_FAILURE error:

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE

Where do you see the error? Could you please share the screenshot?

Thanks for your time. Have a nice day!

Best regards,

Simon

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