I'm trying to convert my license to an Ubuntu Pro and running into a problem

JohnSebastian-3934 421

I'm following these instructions: https://learn.microsoft.com/en-us/azure/virtual-machines/workloads/canonical/ubuntu-pro-in-place-upgrade

I need to upgrade my license to an Ubuntu Pro license in order to have access to bug fixes only available with a pro license.

According to the documentation the first step is to run this command which I am doing from the Azure Portal via the command line console:

az vm update -g TIC-PRODUCTION-RG -n nwm-tic-prod --license-type UBUNTU_PRO

(PropertyChangeNotAllowed) Changing property 'osProfile' is not allowed.

Code: PropertyChangeNotAllowed

Message: Changing property 'osProfile' is not allowed.

Target: osProfile

I do not know why I am getting this error.

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-17T16:42:00.7066667+00:00

@JohnSebastian-3934 If you still have questions, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

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1 answer

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-14T23:11:06.38+00:00

@JohnSebastian-3934 Only images published by Canonical can be converted. Details can be found here. Can you confirm the VM SKU is one that is published by Canonical? If it is, please let me know the SKU details and region so I can further investigate. If it is a custom image or published by a third party you will need to migrate the VM to Ubuntu Pro by manually moving the data.

Hope this helps. Please let me know if you still have questions or run into more issues.

If you still have questions, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase visibility of this question for other members of the Microsoft Q&A community.

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JohnSebastian-3934 421 Reputation points

2024-10-15T13:40:09.8833333+00:00

Hi, I have three Linux VMs in my environment. All of them were deployed from the Azure Marketplace as Canonical offerings. Unfortunately I don't remember the exact SKU and as far as I can tell, az vm get-instance-view does not show the SKU. Looking at the offerings I'm pretty sure that it would have been the one labeled: Ubuntu Server 22.04 LTS. It's a bit annoying that the Microsoft SKU value is not shown.

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-15T16:56:38.6466667+00:00

@JohnSebastian-3934
I tested on a VM and confirmed I can see the sku under storageProfile when running az vm get-instance-view

"storageProfile": { "dataDisks": [], "diskControllerType": "SCSI", "imageReference": { "communityGalleryImageId": null, "exactVersion": "22.04.202410020", "id": null, "offer": "0001-com-ubuntu-server-jammy", "publisher": "canonical", "sharedGalleryImageId": null, "sku": "22_04-lts-gen2", "version": "latest" },

I tested on this VM and was able to update the License to Ubuntu Pro.

az vm update -g dehermanubuntu22_group -n dehermanubuntu22 --license-type UBUNTU_PRO { "additionalCapabilities": { "hibernationEnabled": false, "ultraSsdEnabled": null }, "applicationProfile": null, "availabilitySet": null, "billingProfile": null, "capacityReservation": null, "diagnosticsProfile": { "bootDiagnostics": { "enabled": true, "storageUri": null } }, "etag": "\"2\"", "evictionPolicy": null, "extendedLocation": null, "extensionsTimeBudget": null, "hardwareProfile": { "vmSize": "Standard_D2s_v5", "vmSizeProperties": null }, "host": null, "hostGroup": null, "id": "/subscriptions//resourceGroups/dehermanubuntu22_group/providers/Microsoft.Compute/virtualMachines/dehermanubuntu22", "identity": null, "instanceView": null, "licenseType": "UBUNTU_PRO", "location": "westus", "managedBy": null, "name": "dehermanubuntu22", "networkProfile": { "networkApiVersion": null, "networkInterfaceConfigurations": null, "networkInterfaces": [ { "deleteOption": "Delete", "id": "/subscriptions//resourceGroups/dehermanubuntu22_group/providers/Microsoft.Network/networkInterfaces/dehermanubuntu22254", "primary": null, "resourceGroup": "dehermanubuntu22_group" } ] },

If you are not seeing the SKU then that is the reason why the command is failing.

JohnSebastian-3934 421 Reputation points

2024-10-16T15:01:54.6+00:00

So if I deployed this VM from the Azure Marketplace using one of the Canonical images, why would the SKU not show up with the get-instance-view command? I just double checked again and there is no text "SKU" in any case in the output of the command

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-16T15:54:15.5833333+00:00

@JohnSebastian-3934I am unsure why you are not seeing anything. This should also be visible in the overview page for the VM in the portal.

JohnSebastian-3934 421 Reputation points

2024-10-16T16:01:01.6533333+00:00

This is what I see:

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-16T17:17:18.56+00:00

At the bottom, bellow Tags there should be a Properties section.

JohnSebastian-3934 421 Reputation points

2024-10-16T17:24:48.66+00:00

It's interesting because I have three Linux VMs. I was under the impression that I deployed all three with the Canonical 22.04 marketplace. If I scroll down on two of the machines main overview page, I can see under the Source Image section this:

But on the machine that I am having problems with, the Source Image section is empty.

I can't remember how this machine was created. I was under the impression I created it from the Canonical Marketplace. Would this source image details be blank if I snapshotted the dev VM's OS disk, created a new disk from that snapshot and then spun up a new VM using that new disk?That might be what happened here.

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-17T16:38:39.6066667+00:00

@JohnSebastian-3934

Yes, that would be the case. If a VM is created like that then this information will be blank.

JohnSebastian-3934 421 Reputation points

2024-10-17T16:44:17.2233333+00:00

So if that is the case, then is there no way for me to upgrade the license to Ubuntu Pro?

deherman-MSFT 37,331 Reputation points Microsoft Employee

2024-10-18T15:46:39.99+00:00

@JohnSebastian-3934 Unfortunately, that is the case. I am going to reach out to our service team with feedback regarding this.
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