Microsoft Purview Atlas API not working when on VPN

Nikhil Jain 0 Reputation points
2024-10-14T22:39:38.9566667+00:00

I am facing issue when using MS Purview Atlas API on my company VPN

Microsoft Security | Microsoft Purview
{count} votes

1 answer

Sort by: Most helpful
  1. PRADEEPCHEEKATLA 90,641 Reputation points Moderator
    2024-10-16T12:19:28.3033333+00:00

    @Nikhil Jain - Thanks for the additional details.

    It seems that you are facing an issue with the Microsoft Purview Atlas API when you are connected to your company VPN. The request takes more than 21 seconds and times out. However, it works seamlessly when you are on your home network.

    This could be due to the VPN connection being slow or the VPN blocking the API request. Since this is an intermittent issue, it could also be due to network congestion or other factors.

    To troubleshoot this issue, you can try the following steps:

    • Check if the VPN connection is stable and fast enough to handle the API request.
    • Check if the VPN is blocking the API request. You can try disabling the VPN temporarily and see if the API request works.
    • Check if there is any network congestion or other factors that could be causing the issue.

    If none of the above steps work, you can try contacting your company's IT support team for further assistance.
    Hope this helps. Do let us know if you have any further queries.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.