Hello,
Thank you for posting in Q&A forum.
To further troubleshoot this issue, please kindly try below steps:
1.Check Indexing Options: Ensure that the shared disk is included in the indexing options. Go to Control Panel > Indexing Options and make sure the shared disk is listed and included in the index.
2.Go to Control Panel > Indexing Options > Advanced > Rebuild to rebuild the index.
3.Open CMD as administrator and run below command:
sfc /scannow to check for corrupted system files.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best regards,
Jill Zhou
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