[0x80070005] Unable to install some messaging applications in the MS Store

Question

I use a Lenovo Thinkpad E495, Windows 11.
When I try to install applications such as Line, Zoom and Teams from the microsoft store, I get an error code: 0x80070005 and cannot install them. How can I install them?

By the way, applications such as Solitaire, iCloud, and Outlook(New) can be installed from the store.

Here is what I tried. All were no good.

• Reboot.
• sfc /scannow from the admin command prompt
• wsreset from the admin command prompt
• DISM.exe /Online /Cleanup-image /Restorehealth from the admin command prompt
• Troubleshooting Windows Update from the Troubleshooting Tool

In addition, this PC has the store application “Microsoft People” uninstalled. Is it possible that this may have affected the problem?

Only some messaging apps like Line, Zoom, Teams, etc. are not installing.

(After “Almost done” appears momentarily under the button, it says “An error has occurred” and the button name is “Retry.”)

I was able to install Skype and Slack.

I can install other genres of apps with no problem.

Answer 1

Hello

It sounds like you've already tried several troubleshooting steps to resolve the error code 0x80070005 when installing applications from the Microsoft Store on your Lenovo Thinkpad E495 running Windows 11. Here are some additional steps you can try:

Reset Microsoft Store:

• Open Settings.
• Go to Apps -> Apps & features.
• Find Microsoft Store in the list and click on it.
• Click on "Advanced options" and then click on the "Reset" button.

Check Microsoft Store Install Service:

• Press the Windows Key + S and type in services.msc.
• Find the Microsoft Store Install Service and double-click it.
• If the status is "Running," click "Restart." If it is "Disabled," change it to "Automatic," click "Start," and then click "OK."

Reinstall Microsoft Store:

Press Windows key + X and select "Windows PowerShell (Admin)."

Type the following command to uninstall the Microsoft Store:

get-appxpackage *WindowsStore* | remove-appxpackage

Then, reinstall the Microsoft Store with the following command:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Clear Microsoft Store Cache:

Press Windows + R to open the Run dialog box.

Type wsreset.exe and press Enter. This will clear the Microsoft Store cache and may resolve the issue.

Answer 2

Hello

It sounds like you've already tried several troubleshooting steps to resolve the error code 0x80070005 when installing applications from the Microsoft Store on your Lenovo Thinkpad E495 running Windows 11. Here are some additional steps you can try:

Reset Microsoft Store:

Open Settings.

Go to Apps -> Apps & features.

Find Microsoft Store in the list and click on it.

Click on "Advanced options" and then click on the "Reset" button.

Check Microsoft Store Install Service:

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double-click it.

If the status is "Running," click "Restart." If it is "Disabled," change it to "Automatic," click "Start," and then click "OK."

Reinstall Microsoft Store:

Press Windows key + X and select "Windows PowerShell (Admin)."

Type the following command to uninstall the Microsoft Store:

get-appxpackage *WindowsStore* | remove-appxpackage

Then, reinstall the Microsoft Store with the following command:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Clear Microsoft Store Cache:

Press Windows + R to open the Run dialog box.

Type wsreset.exe and press Enter. This will clear the Microsoft Store cache and may resolve the issue.