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Hi team,
I am trying to setup a physical security key as a MFA method via the security-info page: https://mysignins.microsoft.com/security-info
I get the error "Something went wrong. You may want to try a different security key, or contact your administrator"
Additional details
Correlation ID: fbf4a490-3bec-47fb-8f7f-d9b546f8f626.
Timestamp: 2024-10-16T18:15:11Z.
I would like to know what exactly the error is caused by. It would even be better to know if Entra uses any opensource WebAuthn server library to verify registration.
Thanks in advance!
Are FidoKeys enabled for you tenant?
https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-passkey-fido2
I would verify that and what is set and check the sign in / Audit logs for your account when it failed.
It is listed as a Authentication method and is enabled.
Sign in logs just show sign in attempts. This issue is when registering a security key. The Audit logs mentions failure to register security key but I'd like a more specific error message or logs as to why the failure occurred.
Thanks for the quick response by the way
Whats listed for under the "Configure" menu? and are you part of the allowed group
I attached the screenshot of the Configure section. I am part of the allowed group. I've tried with other security keys but it fails with one of them and I am trying to get the logs to see why that is.