Microsoft Workflows App not loading

Question

Hello,

A few users can’t see anything in the workflows app. On the Start and Create screens, the display remains blank.

Only the Chat works.

When we try to add a workflow to a Teams channel, the connections load indefinitely.

We have tried clearing the cache, resetting Teams, and uninstalling and reinstalling Teams.

The issue also occurs in the web version of Teams.

The newes teams version is installed.

What could be causing this problem for only a few users?

Thanks in advance!

Answer 1

Hi @Fabian Pallestrong

Could you please tell me:

Can users who cannot open Workflow create flows using PowerAutomate?

If users cannot create flows using PowerAutomate, the problem may be that their PowerAutomate licenses have expired.

You can also unassign PowerAutomate licenses from users and reassign them.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---