Time out (408) on Azure OpenAI gpt-4o deployment version 2024-08-06

Jeroen van der Heide 21 Reputation points
2024-10-17T11:57:36.5833333+00:00

Hello,

Since two days, I consistently get a time out (HTTP code 408) when inferencing with gpt-4o model version 2024-08-06 on Azure OpenAI Service (Sweden Central) - even on the chat playground on oai.azure.com.

The operation was timeout. | Apim-request-id: 1b171116-8382-46b9-a3e6-66e6972657c3

Model version 2024-05-13 on the same service works fine, both in the chat playground and in our user application.

I tried creating a support request myself but the service resides in a subscription managed by our corporate CSP so I am unable to - and they have been slow to respond. Please advise.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. VasaviLankipalle-MSFT 18,676 Reputation points Moderator
    2024-10-17T15:10:53.83+00:00

    Hello @Jeroen van der Heide , Thanks for using Microsoft Q&A Platform.

    This is an ongoing issue in multiple regions, and it has been reported by several customers.

    The PG team is actively working on the fix. We will update you with more information.

    As a temporary work around, you can switch to this model version: 2024-05-13.

    3 people found this answer helpful.

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