locked invoice on Azure

Question

Dear community,

How do I pay for over due Azure subscription invoice?

the invoice status is currently "locked".

I did not check my Outlook email for months, so I did not know I had been sent several reminders for payment.

Answer 1

To settle this you can follow the steps documented here:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/resolve-past-due-balance?source=recommendations

You can also contact billing support here:

https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola