Server 2019 is feigned dead, the interface cannot be operated, and it works normally after shutting down and restarting.

Question

Server 2019 is feigned dead, the interface cannot be operated, and it works normally after shutting down and restarting.

ji gao 0

server2019， Suddenly, the interface cannot be operated. The IP can be pinged, but the service is not working. It can only be operated after shutting down and restarting

Yanhong Liu 14,325 Reputation points Microsoft External Staff

2024-10-21T05:46:55.7166667+00:00

Hello,

When our machine is stuck, restarting will solve the problem, which means that some services have stopped, thus causing our system to stop functioning. Usually restarting the system will also restart the services, and we cannot find the root cause by restarting system services because we cannot do anything when the machine is stuck.

At the same time, we can check the event log after the system restart: open the event viewer and check the system and application logs for any error messages or warnings, which may give you more insight into what caused the problem.