Videos are not playing in training modules

Question

I’m getting an error for video to be played using my iPhone 16

This question is related to the following Learning Module

Answer 1

Hi William Haynes,

Thank you for reaching out to us on the Microsoft Q&A forum.

If you're having trouble playing videos on your iPhone 16, a few things might be causing the issue:

Browser compatibility: Some videos work better on certain browsers.

iPhone software issues: iOS may encounter playback issues with certain links.

Content restrictions: Restrictions on your device might be blocking the videos.

Video format support: The video format may not be fully supported by iOS.

We tested the videos on other devices, and they played without any issues, so the problem seems to be specific to your iPhone.

Please reach out to us if you have any other queries.

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