unable to open dial-in properties of AD account - Windows 2022 Server

Question

Hello

On a Windows 2022 server I am unable to open the Dial-in tab in AD Users and Computers. The error i get is something like "Could not load Dial-in properties for this user, network path not found"

I can't access the "Dial-in" tab for any user.

I wanted to configure VPN, but without this, I can't allow the user to connect to the VPN.

The problem occurred right after installing the Active Directory domain.

This is a new system installed with all updates, in a test environment.

How can I resolve this?

Answer 1

Hello

Thank you for posting in Q&A forum.

Based on the description, I understand you installed a new 2022 DC (the only one Domain Controller in this domain), and now you are unable to open the Dial-in tab on user Properties in AD Users and Computers on this 2022 Domain Controller, not other member server, am I right?

Step 1: Restart Active Directory Users and Computers

Close and then reopen the AD Users and Computers (ADUC) console.

Step 2: Group Policy Issues:

Ensure there are no group policies preventing access to specific sections of User properties.

Step 3: Permissions:

Verify that the user account you're using to access ADUC has the necessary permissions to view and modify Dial-in properties. You can try to use another domain Administrator and check if you can open this tab.

If it does not work above, you can try to check DC health status by running DCdiag /v on this machine.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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