BitLocker Dilemma

Question

Alright so here is the situation. Just today a few hours ago while my 4 year old was using my dell laptop to watch yt vids he somehow managed to bitlock my hard drive. I have no idea what bitlocker is nor do i have any recollection of setting it up or receiving a key to unlock it. After some searching i found a method that on dell's community(link below) and stopped the computer from sending me directly to the bitlocker screen. Relieved that the situation got handled when i tried to use my laptop another situation appeared, it was now stuck on an Automatic Repair loop. I found a YouTube video on how to deal with that using command prompt but on the final sequence where i attempted to export a backup from the drive, it tells me the operation failed and that the drive is locked by the bitlocker drive encryption. What do i do? i have important documents saved on this computer so i can't afford losing even 1.

Dell Community Answer: https://www.dell.com/community/Windows-10/BitLocker-need-a-key-but-I-never-installed-it/td-p/6019486

Youtube VId: https://www.youtube.com/watch?v=RZPwJhmN9Yw

The sequcence that i failed at was at 2:46

Sry for the plain text but no links for new accounts you see

Answer 1

Hi, @liya admasu
Does the Unlock Bitlocker screen still appear?
For some Dell devices the Device encryption is automatically turned on,
https://www.dell.com/support/kbdoc/en-sg/000124701/automatic-windows-device-encryption-bitlocker-on-dell-systems

The recovery key is automatically saved to your Microsoft Account when the device is encrypted (if a Microsoft account was signed in when using your PC), and can be retrieved from
https://account.microsoft.com/devices/recoverykey .

Also please refer to this instruction: https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-10-6b71ad27-0b89-ea08-f143-056f5ab347d6

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information

Best regards.

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