Hi J,
To set up a Copilot account or use services related to Microsoft Copilot (including Copilot Studio), you typically need a work or school email associated with a Microsoft 365 or Azure AD account. Microsoft services such as Power BI, Power Automate, and Copilot require these types of accounts due to the nature of their enterprise features, security protocols, and integrations with organizational data.
Unfortunately, personal email addresses like Hotmail, Gmail, or Yahoo are generally not supported for these services.
To proceed, you have two options:
- Work or School Email: If you're affiliated with an organization, you can use the email provided by them.
- Microsoft 365 Trial: They can sign up for a free Microsoft 365 trial and create a new account with a work-like email. Here's the link to sign up: Microsoft 365 Free Trial
If you are still facing any issue, please let us know in the comments and where you are encountering this error along with the screenshot for reference. We are glad to help you.
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