Azure DNS A record doesnt work

S H 25

So I have a domain that I purchased from Azure Domain services and added a DNS zone.

then I used A record to point the domain to IP address of my hosting provider. It worked.

Then I was trying to make email work , so to cleanup some record I deleted the DNS zone service and readded then added the A record again , but now I cant access the website as the domain is not really linked to IP and I get DNS_PROBE_FINISHED_NXDOMAIN in brwoser

when I ping my domain the ping cannot resolve the domain to ip

I waited two days , but nothing changed.

I give ttl 5 minutes but no diffrent.

Sai Prasanna Sinde (Quadrant Resource LLC) 850 Reputation points Microsoft Vendor

2024-10-22T09:25:56.1633333+00:00

Hi @S H,

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

We are reaching out to the internal team to get more information related to your query and will get back to you as soon as we have an update.

Thanks,

Sai Prasanna.
S H 25 Reputation points

2024-10-22T10:33:48.6933333+00:00

Thank you, if you guys need Ican give you mu exact account amd resource info
Sai Prasanna Sinde (Quadrant Resource LLC) 850 Reputation points Microsoft Vendor

2024-10-24T03:19:57.4866667+00:00
Hi @S H,

Greetings! Sorry for the delay in response.

If you are getting "DNS_PROBE_FINISHED_NXDOMAIN" error, it means that the DNS resolver is unable to find any DNS records for the specified domain.

Please make sure that your DNS zone is correctly configured and DNS records for your domain are properly defined and ensure there are no typos or errors in the DNS records.

Verify that the A record is pointing to the correct IP address of your hosting provider.

Use below command to check the DNS records: nslookup yourdomain.com

Run below command to clear your local DNS cache to ensure you're not seeing cached results: ipconfig /flushdns

Please verify whether you have created any Private DNS zone, that might cause the issue.

There might be a chance that sometimes, firewall or antivirus settings may block certain domains or interfere with DNS resolution.

Please try to clear your browsing history and cookies by using Control + Shift + Delete, your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues.

Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

Kindly let us know if the above helps or you need further assistance on this issue.

Thanks,

Sai Prasanna.
Sai Prasanna Sinde (Quadrant Resource LLC) 850 Reputation points Microsoft Vendor

2024-10-25T01:38:59.98+00:00

Hi @S H,

Greetings,

I would like to follow up with the thread.

Just checking in to see if you have got a chance to see my response to your question in resolving the issue.

If you are still facing any further issues, please don't hesitate to reach out to us. We are happy to assist you.

Looking forward to your response and appreciate your time on this.

Regards,

Sai Prasanna.
S H 25 Reputation points

2024-10-25T02:20:07.1166667+00:00

Thanks for the follow up, my issue still there , I have now added the two NS recrod entries to the ns records after the first 4 mandatory records that azure add them by default.

hopefully that will solve the issue otherwise I will have to transfer this domain to another registrar.
S H 25 Reputation points

2024-10-25T02:40:31.0866667+00:00

Update: Tried to link the subdomain to azure function but the validation failed although I added both record to the DNS records , I start thinking this domain is not really accessable, do I have to add any networking ? Currently I only have domain and DNS service added
S H 25 Reputation points

2024-10-25T03:25:02.6066667+00:00

Another update I event asked ns record if it know this domain and the answer is no
Sai Prasanna Sinde (Quadrant Resource LLC) 850 Reputation points Microsoft Vendor

2024-10-28T09:15:08.4933333+00:00

Hi @S H,

Greetings,

Before proceeding, could you please let us know where you got your domain from and what is your domain registrar so that we can assist you better with this issue.

Regards,

Sai Prasanna.
S H 25 Reputation points

2024-10-28T11:48:07.0966667+00:00

I purchased from Azure domain services , I have no control to change its NS servers and this is known limitation in azure domain services

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Azure DNS A record doesnt work

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